Odoo questions, answered
Straight answers to what Saudi businesses ask us most before starting with Odoo.
FAQ
What is Lumra Labs?
Lumra Labs is an Odoo Ready Partner based in Jeddah, Saudi Arabia. We implement, customize, integrate and support Odoo for businesses in Saudi Arabia and the GCC, for any kind of business, with particular experience in transport, fleet and repair operations.
What is an Odoo Ready Partner?
Ready is a tier in Odoo’s official partner program. Partners at every tier are listed on odoo.com and work directly with Odoo S.A. You can find Lumra Labs in Odoo’s partner directory under Saudi Arabia.
How long does an Odoo implementation take?
A standard implementation takes from a few weeks to two months. Complex projects with several departments, custom modules or integrations usually take three to six months.
How much does an Odoo implementation cost in Saudi Arabia?
There are two parts: the Odoo subscription, paid to Odoo per user, and the implementation work, which depends on scope, customization and data migration. We give a written quote after a free consultation.
Does Odoo support ZATCA e-invoicing?
Yes. Odoo’s Saudi localization supports ZATCA Phase 1 and Phase 2 (Fatoora) e-invoicing. We configure it, onboard your company with ZATCA and test your invoices before go-live.
Does Odoo work in Arabic?
Yes. Odoo’s interface is available in Arabic with right-to-left layout. We also design bilingual Arabic/English documents and train users in both languages.
Can Odoo be customized for our industry?
Yes. Odoo is modular and open; we build custom modules for processes standard Odoo does not cover, such as transport trips and dispatch, driver commissions or workshop jobs.
Do you work with small businesses?
Yes. We work with businesses of every size, from growing companies with a handful of users to deployments with more than fifty.
Do you provide support after go-live?
Yes. We offer support with a service level agreement, user training, upgrades and continuous improvements.
Can you take over an Odoo system built by another partner?
Yes. We start with an audit of your setup and custom code, fix what is urgent, and then support and extend it.
Where do you work?
We are based in Jeddah and serve clients across Saudi Arabia and the GCC, on-site or remotely.
How is our data kept secure?
We follow Odoo’s access-rights model, give each role only what it needs, use encrypted connections, and work with your hosting choice: Odoo Online, Odoo.sh or your own servers.
Tell us how your operation runs today
A free 45-minute consultation: we listen, ask the awkward questions, and give you an honest assessment of what Odoo can do for your business.
- Phone & WhatsApp
- +966 53 702 8064
- info@lumralabs.com