Odoo training and support after go-live

Lumra Labs supports Odoo after go-live with a service level agreement: our team answers user questions, fixes issues, keeps your system up to date and builds improvements as your business changes. Training is role-based and delivered in Arabic and English, on-site or remotely.

Last updated ·

Service
Training & Support
For
Companies that just went live and need a safety net
Partner
Odoo Ready Partner
Updated

Who it is for

  • Companies that just went live and need a safety net
  • Odoo users without an active partner
  • Teams adding new departments or apps

What you get

  1. SLA support

    Agreed response times, a single channel for requests and a clear priority scale.

  2. Role-based training

    Sessions per role: sales, dispatch, accounting, warehouse, workshop.

  3. Health checks

    Periodic review of performance, access rights and data quality.

  4. Continuous improvement

    A running backlog of improvements, delivered in small releases.

How we run it

  1. Onboard

    We learn your setup and open a support channel.

  2. Respond

    Requests triaged and handled within the SLA.

  3. Improve

    Monthly review of requests and next improvements.

  4. Upgrade

    Planned version upgrades when it makes sense.

Questions

Do you support Odoo systems implemented by another partner?

Yes. We start with a short audit of the setup and custom code, then take over support.

Is training available in Arabic?

Yes. All training can be delivered in Arabic, English or both, with written guides for each role.

Tell us how your operation runs today

A free 45-minute consultation: we listen, ask the awkward questions, and give you an honest assessment of what Odoo can do for your business.